Legendary Ops – Operations Optimization
Your business is growing BUT…
Your Day-to-Day Operations is Inefficient and It's Wearing You Out
LEVERAGE the Power of Systems, Automation, and our Legendary Leverage™ Framework to Bring Your Backend Operations Up to Speed and Into Alignment with Your Fast-Paced Growth
Say GOODBYE to:
- Constantly reinventing the wheel with every proposal or contract
- Being overwhelmed with all of your back office moving parts
- Everyday being hectic and chaotic
- Doing everything manually and having no RELIEF
- Providing a lackluster client experience that gets no referrals
- Knowing what you need to do but not knowing the first (or next best) step
Say HELLO to LEGENDARY OPS:
- Easily enrolling clients into your programs with automated workflows
- Peace of mind and simple delegation with documented core processes
- Increased revenue + working less via streamlined service delivery
- Automated processes and workflows that take the pressure off of you
- Seamless client management from onboarding to offboarding
- A productive and empowered team via systematized onboarding
- Streamlined operations & systems that help you grow and scale
What Does Working With Us Look Like?
During PHASE 1, we set the stage for what's to come. All of the work we do with our clients begins here. We assess needs, define project scope, and create your custom Legendary LeverageTM Project Blueprint.
MANAGING PROJECT IMPLEMENTATION
In PHASE 2 we take your custom Blueprint created in PHASE 1 and bring it to life as each aspect of your ops optimization project is implemented according to plan.
You also have the option of implementing the Blueprint yourself with your team.
During PHASE 3 we'll do a post-project debrief, document lessons learned, review data + metrics to measure results, and implement maintenance to make any needed tweaks and ensure things keep running smoothly.
The Legendary LeverageTM Framework
We believe that at the base of any business, setting the strongest foundation, are your mission, vision, and core values.
They drive the direction of the business and help establish your strategic objectives, which are all about prioritizing the areas of focus in the business.
From these objectives flow your goals, projects, and tasks which drive the business' revenue, create the impact in the world you want to have, accomplish the mission, and achieve the vision without sacrificing your core values.
Said another way…
We can take the same pyramid and flip it such that everything flows from broad to narrow.
We filter everything through your mission, vision, values, and strategic objectives which ensures every aspect of each project is aligned with where you want to go and grow (ex: making sure tools and systems can grow with you).
When you work with us, you get a strategic partner. Someone who understands strategic planning, knows how to make sure your marketing strategy & operations strategy “play nicely” together, and can help you prioritize your strategic objectives and make sure everything we do is fully aligned with them.
Is Legendary LeverageTM right for you?
You've Met Your Perfect Match If…
You have an established business with validated offers that sell
You market, sell, and deliver your services, programs, or courses online
You're in the growth or scaling stage of business & want to improve your backend operations
You're ready to automate some of your processes to free up your time
You have a team of 2-5 people (i.e. Tech VA, Graphic Designer)
You're open to suggestions or ideas that may be new or unfamiliar
She knows her stuff inside out.
Tamala has been a dream to work with. She’s gone way beyond my expectations. Not only is she excellent at the technical end, she offers amazing customer service. She knows her stuff inside out. I am so happy she was recommended to me.
Nancy Troske // Jewelry Maker & Online Entrepreneur
Can help you achieve your vision!
Tamala was a pleasure and a pro to work with — the perfect combination! The highlight of In a sea of search results, I was happy to find a real person, and EXACTLY who I was looking for: a professional business person, ultra organized yet incredibly personable (you’ll love her), AND extremely knowledgeable. I had a vision for my business, but had no idea how to create all my infrastructure. Tamala is knowledgeable, personable, and professional, and can help you achieve your vision!
Mary Stride // Dancer & Online Entrepreneur
Our consultation was a pivotal point in my business!
Before working with Tamala, I had become frustrated in my business and had considered closing up shop.
Our consultation was a pivotal point in my business!
She is extremely knowledgeable in developing all aspects of an online strategy to help you create the business of your dreams.
Nicole Graves // Health Coach
What Would Life Be Like If Your Backend Ops Were Organized & Efficient and You Had Room to Breathe?
Finally have “space” to focus on new revenue generating activities, serving your clients, and your zone of genius
Gain traction on projects you've been putting off month after month and recover lost time and potential revenue
Integrate structure, order, and processes so that your team is empowered and you're not always having to put out fires
Have your big vision prioritized into strategic objectives and translated into actionable project plans & tasks
Increase your team's efficiency and productivity w/o burning out from the day-to-day management
Partner with someone who can help you pull ideas and things from your head so they get done
20+ years helping visionaries achieve…
Less Overwhelm + More FLOW
Hey there, I'm Tamala. I've been supporting entrepreneurs in the online space since 1998, when dinosaurs still roamed the internet and AOL still proudly announced “You've got mail!”.
For over 20 years I've been helping visionaries turn their ideas into assets.
As an implementer, I worked in just about every aspect of online business there is… from custom WordPress website design & development to funnel building and Facebook™ ads, I've done it all.
It's given me a unique ability to understand online business from high-level to all the details in between.
Little did I know, over the years, I was slowly progressing toward the pinnacle of my career in the online space… Director of Operations.
After gradually moving into this role with my clients, I officially became a Certified Director of Operations through Natalie Gingrich's Ops Authority In October 2021. It was like I'd finally arrived home. I also accepted a role as Project Management Expert Coach for other cohorts of the certification program.
The way my brain works is a gift.
One of my favorite things to do is take a CEO's vision and ideas and distill them into something tangible.
I LIVE for details. My mind constantly looks for “steps”. I speak “Checklist”. 😆
I didn't just decide one day to think or be this way. It's just how I've always been. It's one of my gifts.
This gift has helped give life to ideas that have generated millions of dollars in revenue for my clients' businesses.
Legendary LeverageTM is my gift in action.